At Brighton Appliance Repair, we prioritize the privacy of our customers. This Privacy Policy outlines how information provided through our website, including the call request form, is collected, used, and protected in accordance with U.S. law. By using our website or contacting us, you consent to the practices described in this policy.

Information Collection

We collect personal information from users when they fill out the service request form on our website. This information includes names, phone numbers, and email addresses. Additionally, non-personal browsing data may be collected through cookies or web beacons to enhance user experience on our site. You can choose to disable cookies through your browser settings, although this may impact your user experience.

Use of Information

Personal information collected through our service request form is used to respond to inquiries, fulfill requests for appliance repair services, and communicate with users about their service needs. We may use the non-personal browsing data to analyze site traffic and improve our website's functionality and content.

Information Sharing

We may share your information with our trusted partners for operational and service-related purposes. These partners are contractually obligated to ensure the confidentiality and security of your information. Your information will not be sold to third parties for marketing purposes.

Contacting Users

By submitting a request for service, you agree to allow Brighton Appliance Repair and our partners to contact you via phone, email, or text message for service-related purposes. This includes communication regarding service appointments, confirmations, and follow-ups.

Legal Disputes

Users of our website agree to waive their right to sue or take legal action beyond direct negotiation for any disputes related to the website or the services provided. In the event of any claims, the maximum compensation available to users is limited to $100. Users also agree to bear their own legal fees and expenses in the event of a dispute.

Opt-Out

To opt-out of further communications or to request that your personal information be deleted from our records, please contact us at (760) 334-6041. We will process your request promptly and in accordance with applicable laws.

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website after such changes signifies your acceptance of the amended policy.

By using our website and providing your information, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.